Privacy Policy

Last Updated: March 2026

Introduction

RoadBound LLC ("we," "our," or "us"), a Florida limited liability company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use the RoadBound mobile application and related services ("App").

Information We Collect

Information You Provide

Account Information: Email address, display name, username, and profile photo
Profile Data: Bio, interests, and social links you add to your profile
Rig Data: Vehicle make, model, year, and modifications you share on your rig profile
Content: Posts, photos, comments, forum threads, and replies you create on Campfire and Discover
Moments: Short-lived photos and videos you share, which are automatically deleted after 24 hours
Messages: Direct messages you send to other users
Location Data: When you choose to share your location, tag posts, check in at POIs, or participate in the Explore map
Social Connections: Your crew requests, connections, and club memberships
Event Data: Meetups you create or join through Gather
Vehicle Diagnostics (OBD-II): When you connect an OBD-II Bluetooth scanner, we collect vehicle data including engine RPM, coolant temperature, fuel level, intake air temperature, and calculated fuel economy (MPG). This data is used to enhance trip planning accuracy and, if you opt in, shared in anonymized form to help other users plan fuel stops. Your identity is never attached to shared fuel data.
Voice Input: When you use voice input for Scout trip planning, your speech is processed on-device using Apple's Speech Recognition framework. Audio is not stored on our servers. Only the transcribed text is sent to our servers for trip planning.
Purchase Information: When you subscribe to RoadBound Pro, your purchase is processed by Apple through the App Store. We receive subscription status information (active, expired, canceled) from RevenueCat, our subscription management provider. We do NOT receive or store your payment card details, Apple ID password, or billing address.

Information Collected Automatically

Usage Data: How you interact with the App (screens visited, features used, tap patterns)
Device Information: Device type, operating system version, app version
Device Identifiers: Anonymous device identifiers used for analytics and crash reporting
Analytics: Aggregated usage statistics via PostHog
Session Replay: We may record anonymized session replays (screen interactions, taps, scrolls) via PostHog to understand how users navigate the App and identify usability issues. Session replays do not capture text you type in password fields or any sensitive form inputs. You can opt out of session replay in app settings.
Crash Reports: Error logs, stack traces, device state, and app version data collected via Sentry when the App encounters an error. This data helps us identify and fix bugs. Crash data does not include your personal content (posts, messages, photos).
Track Recording Data: When you record a track (route), your GPS coordinates are collected at regular intervals. Recorded tracks are stored in your account and can be exported as GPX files. Tracks are private by default unless you choose to share them.

How We Use Your Information

We use your information to:

Provide and maintain the App and all its features
Enable social features including Campfire posts, Moments, direct messaging, and crew connections
Power the Explore map with POIs, nearby crew members, and location-based discovery
Facilitate Discover forums, threads, and community-contributed content
Enable Gather meetups and club functionality
Show you relevant content and nearby crew members (when location is shared)
Send push notifications about activity on your account (new crew requests, messages, replies, etc.)
Improve the App based on usage patterns and crash reports
Ensure safety, enforce community guidelines, and prevent abuse

AI-Powered Features (Scout)

Scout uses AI to generate trip plans based on your query, vehicle specifications, location, and preferences
Your trip queries are processed by Google (Gemini) and Anthropic (Claude) AI services
These providers process your query text and vehicle context to generate responses; they do NOT receive your name, email, or account information
Generated trip plans are stored in your account for your reference
Scout Memory (Pro feature) stores your trip preferences and patterns to improve future recommendations. This data is stored in your account and not shared with other users.

Ephemeral Content (Moments)

Moments are designed to be temporary. Photos and videos shared as Moments are automatically deleted from our servers after 24 hours. However, other users may screenshot or save Moments before they expire. We cannot control or prevent this.

Information Sharing

We do NOT sell your personal information. We may share data with:

Other Users: Your public profile, posts, rig details, Moments, forum threads, and shared location are visible to other users based on your privacy settings
Club Members: Content shared within a club is visible to other members of that club
Meetup Participants: When you join a meetup on Gather, your profile is visible to other participants
Service Providers: We use Supabase (database and authentication), Sentry (error tracking), and PostHog (analytics). These providers process data on our behalf under strict agreements.
RevenueCat: Subscription management. Processes subscription status on our behalf. See RevenueCat Privacy Policy.
Google (Gemini AI): Powers Scout trip planning. Receives anonymized trip queries. See Google AI Privacy Policy.
Anthropic (Claude AI): Backup AI provider for Scout. Receives anonymized trip queries. See Anthropic Privacy Policy.
Apple: Processes in-app purchases and subscriptions. See Apple Privacy Policy.
Mapbox: Map tiles and geocoding. Mapbox processes anonymized location queries. See Mapbox Privacy Policy.
Legal Requirements: If required by law, subpoena, or to protect the rights, safety, and property of RoadBound, our users, or the public

Direct Messages

Messages between users are stored on our servers to enable delivery and message history. Messages are accessible only to conversation participants. We do not read or scan private messages for advertising purposes. Messages may be reviewed if reported by a participant for a violation of community guidelines.

Data Storage and Security

Your data is stored securely on Supabase servers in the United States (us-east-1 region)
We use encryption for data in transit (HTTPS/TLS) and at rest
We implement Row Level Security (RLS), access controls, and security best practices
Photos and media are stored in secure, access-controlled storage buckets
While we take reasonable precautions, no method of electronic storage is 100% secure

Your Rights

You can:

Access your personal data through your profile
Edit or update your profile, rig details, and content at any time
Delete individual posts, threads, comments, and Moments
Delete your account and all associated data (Profile → Settings → Delete Account)
Opt out of location sharing at any time through device or app settings
Block other users to prevent them from seeing your content or contacting you
Leave clubs and withdraw from meetups
Contact us to request a full data export

Location Data

Location is only collected when you explicitly enable it in the App
You can disable location permissions in your device settings at any time
Location data powers: the Explore map, nearby POIs, nearby crew members, and meetup proximity
Precise location is never shared publicly without your explicit opt-in

Live Location Sharing (Convoy)

When you start or join a Convoy, your real-time GPS position is shared with other convoy members via an encrypted WebSocket connection
If the organizer enables a share link, your position may be visible to anyone with the link via a public web viewer
Live location data is ephemeral — it is not stored on our servers after the convoy session ends
You can leave a convoy at any time to stop sharing your live location

GPS and Navigation Data

Important: RoadBound provides map data, points of interest, and route information for informational and recreational purposes only. This information should not be used as your sole source of navigation, especially in remote or off-road areas. Always carry backup navigation tools, verify road and trail conditions independently, and exercise your own judgment when traveling. GPS data may be inaccurate, and trail or road conditions can change rapidly. RoadBound is not a substitute for proper trip planning, offline maps, or professional navigation systems.

Push Notifications

We may send push notifications for new messages, crew requests, post interactions, meetup updates, and other activity. You can disable notifications at any time in your device settings or in-app notification preferences.

Third-Party Links

The App may contain links to third-party websites or services (e.g., gear reviews, campground websites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy (COPPA Compliance)

RoadBound is not intended for children under 13 years of age. We do not knowingly collect, use, or disclose personal information from children under 13.

If you are a parent or guardian and believe your child under 13 has provided personal information to RoadBound, please contact us immediately at privacy@roadbound.app. We will promptly delete the child's information and terminate their account.

If we discover that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our servers.

OBD-II Vehicle Diagnostics

OBD-II data is collected ONLY when you actively connect a Bluetooth OBD-II scanner
Data collected includes: engine RPM, coolant temperature, fuel level percentage, intake air temperature, and calculated fuel economy
This data is used to improve Scout trip planning accuracy (fuel range calculations)
If you enable "Share Fuel Data," anonymized MPG readings are contributed to our community fuel economy database. Your identity is never associated with shared readings.
You can disconnect your OBD-II scanner at any time to stop data collection
OBD-II data is stored locally on your device and in your account on our servers

Purchases and Subscriptions

RoadBound Pro is available as a monthly ($9.99/month) or annual ($79.99/year) auto-renewable subscription
Purchases are processed by Apple through the App Store. We do not collect, store, or have access to your payment method details.
Subscription status (active, expired, grace period) is managed through RevenueCat on our behalf
We use purchase data to provide and manage Pro features, not for advertising
For subscription management, cancellation, and refund requests, see Apple's subscription management page or contact Apple Support

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to know what personal information we collect and how it's used
Right to delete your personal information
Right to opt out of the sale of personal information (we do NOT sell your data)
Right to non-discrimination for exercising your rights

Contact privacy@roadbound.app to exercise these rights.

Data Retention

Account data is retained as long as your account is active
Moments are automatically deleted after 24 hours
When you delete your account, all associated data is permanently removed within 30 days
Anonymized, aggregated analytics data may be retained indefinitely

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or via email. Continued use of the App after changes constitutes acceptance of the revised policy.

Copyright Claims (DMCA)

If you believe content on RoadBound infringes your copyright, please contact our DMCA Designated Agent:

Email: dmca@roadbound.app
For full DMCA takedown and counter-notification procedures, see our Terms of Service

Contact Us

For privacy questions, data requests, or concerns: